Are your products handmade?

Yes. Queen Bey Health products specializes in thoughtfully crafted small-batch herbal wellness products created with intentional, wellness-focused ingredients. 

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Are your herbal blends caffeine-free?

Many of our blends are naturally caffeine-free. Please review individual product descriptions for specific ingredient details and preparation guidance.

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How should I prepare loose-leaf herbal tea?

Most blends can be prepared by steeping 1–2 teaspoons in hot water for approximately 5–10 minutes unless otherwise directed on the product listing.

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Do you offer personalized wellness consultations?

Yes. Queen Bey Health offers personalized wellness consultations designed to support individuals seeking guidance related to nutrition, herbal wellness, lifestyle balance and functional wellness education.

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What is functional wellness testing?

Functional wellness testing is designed to provide educational wellness insight into areas such as digestion, stress response, hormones, inflammation and overall wellness patterns through advanced wellness lab testing.

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Are consultations virtual?

Yes. Most consultations are currently offered virtually for convenience and accessibility.

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Do you offer custom herbal blends?

Select custom wellness support options may be available depending on consultation needs and availability.

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Are your products intended to treat medical conditions?

No. Products and services offered through Queen Bey Health are intended for wellness education and supportive wellness practices only and are not intended to diagnose, treat, cure or prevent disease.

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ORDERS, SHIPPING & RETURNS

What currency are the prices listed in?

All prices listed on Queen Bey Health are in USD (United States Dollars).

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I just placed an order. When will it ship?

Please allow 24–48 hours for order processing and production before your order ships. Average shipping times are approximately 7–10 business days excluding holidays.

Tracking information is typically updated within 3–5 business days after your order has shipped. If you have not received tracking information after 5 business days, please contact us at queenbeyhealth@gmail.com.

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How long does shipping take?

Shipping times may vary depending on your location and fulfillment availability. Most orders arrive within 7–10 business days. International orders or orders fulfilled outside of the United States may require additional shipping time.

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Can I cancel my order?

Orders may be canceled without penalty prior to shipment. Once an order has shipped, it can no longer be canceled and must go through the return process if applicable.

To request an order cancellation, please contact queenbeyhealth@gmail.com as soon as possible.

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I entered the wrong shipping address. What should I do?

If you notice an incorrect or auto-filled shipping address, please reply to your order confirmation email immediately or contact queenbeyhealth@gmail.com within 24 hours of placing your order.

Address updates may only be made before the order has shipped. Queen Bey Health is not responsible for incorrect addresses submitted after the 24-hour correction window.

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Can I return my order?

We offer a 100% money-back guarantee for products that arrive defective or damaged.

Returns must be requested within 30 days of receiving your order. Customers are responsible for return shipping costs unless otherwise approved. Once the returned item is received and inspected, a refund will be issued to the original payment method.

Please include your name and order number with all returned packages.

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What if there is an issue with my order?

If your order arrives damaged, defective or incorrect, please contact queenbeyhealth@gmail.com with your order number and photos of the issue so we can assist you promptly.

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Where can I contact Queen Bey Health?

For questions regarding products, consultations or wellness support, please use the Contact page or email queenbeyhealth@gmail.com.